This entire team, HVAC to Plumbing, is always solid and always a pleasure to work with. Very knowledgeable and happy to explain everything going on to their customers, as well as listen and talk through the troubleshooting steps I have already taken. We inherited some high efficiency HVAC units when we bought our house and we chose to stick with Berwyn Western for service because these units aren't always as common and not all service technicians will be super familiar with them. The team at Berwyn Western knows their stuff and is able to get things sorted in an efficient and timely manner every time. I can't say enough how much I trust Eric when it comes to both our boiler and our A/C unit, and Mike when it comes to any plumbing related thing. Highly recommend.

Eric from Berwyn Western is a wonderful and trustworthy technician that we trust. He is so reliable and provides insight to repairs. We have used Berwyn Western for our home in Berwyn and now in Riverside. Thank you Berwyn Western.

Berwyn Western Plumbing has provided excellent, timely service to me for years. They are competent, friendly, courteous, and I wouldn’t even consider another plumbing company….and neither should you! Keep up the good work!

Reached out because my bathroom flange was corroded and needed to be repaired or replaced. Berwyn Western said they could probably repair it but they would need to see it. I sent photos and they quoted me for a repair the next morning, and I was told "I honestly don't expect any issue" with being able to repair the flange. Upon showing up, the plumber (who was nice and professional) told me after about 10 minutes he wouldn't be able to do the repair, and that he would have to replace it, which would cost over $1000 and would require cutting through the ceiling below. I said I wasn't interested and was charged a $149 show up fee. They told me if I hired them for the replacement, they would wave off some of the show up fee. Found a different plumber who was able to replace the whole flange without cutting the ceiling below, and for about $400 cheaper.

Eric is always knowledgeable about my boiler. I learn something every time he comes to the house and services my boiler. Berwyn western is the way to go.

Eric was excellent, very informative and knowledgeable . We would definitely use this company

Eric did an excellent job fixing the furnace. I highly recommend Berwyn Western. Thank you!

We have been a Berwyn Western customer for more than 20 years - heating and air conditioning, installation and maintenance - and have had absolutely exceptional service every time. The technicians are knowledgeable and responsive. They clearly enjoy their work and take pride in a job well done. We trust them completely, which matters a lot to us. We highly recommend.

Great service all around! We needed a new set of valves, holding up installation of our new washer. Keith answered phone and discussed immediately, and was able to send Dave out within a couple hours. Not only got the job done well and neatly, we were treated to friendly caring service every step of the way. And yesterday Dave installed a new disposal for us—again great service, arrived on time and kept work area clean. Will definitely be adding BW to our condo service agents listing

Horrible service technician andre is very rude and unprofessional

Berwyn Western gives customers a great experience. HVAC work is not cheap anywhere you go. Berwyn’s prices are fair. From the first phone call to the technician leaving my driveway, I was treated with respect and kept informed of the process along the way. 10/10 will be calling them for my next boiler issue.

Eric is great! Very knowledgeable. Efficient. Helps you to understand your furnace and how it works. Listens and takes the time to share his expertise. He is loved by my dad and in-laws! I would absolutely recommend Eric for all your furnace needs! We definitely will use him again. 😊👍

Berwyn Western is a very reliable company that has serviced our Heating/Cooling & plumbing needs for years. They are trustworthy, reliable, and our recent clean & check was tended to by Andre, who was timely, polite, and provided a professional service. I would definitely recommend Berwyn Western to others as a trusted source to keep your furnace/AC, plumbing operating well. Julie Hulne

Berwyn Western has been consistently good, previous owner used them and I am now using them. Eric is the best. He takes the time to explain everything to you and goes above and beyond. Very friendly and nice person and reliable for AC/furnace questions

We used Berwyn Western to service our HVAC/Heating units and tankless hot water heaters. They were professional, knowledgeable, thorough, clean and very polite. Eric was our service person and he was exceptional. I would highly recommend them for service and repair.

The technician who serviced my boiler was Eric. He was on time, knowledgeable and very skilled. He worked very hard while he was here and always keeps me updated on the state of my boiler. He always does a great job!

Mike installed new faucets in my bathroom. His work is exceptional. Berwyn-Western is my go to for all my plumbing, heating, and cooling needs!

Eric was very professional as usual. He explained everything he was doing He is knowledgeable in his field and knows how to deal with people. The furnace is in good working condition for another winter heating season, thank you Eric.