See What Others Are
Saying About Us

By Keith Newton on May 01, 2024

Technician was knowledgeable, helpful and extremely pleasant. We are committed to maintenance visits rather than waiting for problems.

By Mai Pho on Apr 26, 2024

Terrific service by Eric. Figure out a tricky problem with our AC that had recurred after someone else had looked at the unit, provided thorough explanations and was highly professional. Will be seeking his help for all our future HVAC needs.

By Kevin Kirby on Mar 19, 2024

Great work, Dave the technician was great

By Emily Paster on Feb 23, 2024

Very friendly and professional plumbing services.

By Laura Salvino on Feb 21, 2024

Berwyn Western came out immediately to replace our hot water tank. Their service men were efficient and informative. Cant be any happier with the service and quality provided for this and in the past!

By Mary Ann Geinopolos on Sep 28, 2023

From start to finish a class act. I choose them from 3 different estimates I received for a new furnace. Their price was in the middle but what I received for that price made it the best value. Great guarantees and the Carrier furnace brand what I wanted. They’ve been in business around 75 years and I know that personally to be the case as I formerly lived in Berwyn for several decades. From estimator who was knowledgeable and transparent with my questions to installation on time and efficient I happily recommend this company with confidence.

By C Mayer on Aug 28, 2023

By KT Lagerstrom on Dec 11, 2022

They did a good job with a tricky old house plumbing.

By Vicki L on Sep 21, 2022

Andre W. was the best service technician we've ever dealt with. Professional, very knowledgeable, was thorough with his explanation of the issue with our furnace and resolution. He showed up on time and was able to fix our issue as described. He went the extra mile to service our A/C unit to make sure that was operating efficiently as well. Very happy we called Berwyn Western!

By Trish White on May 26, 2022

Took great care of me. And Andre was terrific.

By Joeyblue45 on May 09, 2022

Very knowledgeable boiler contractors

By Lois Sayatovic on Nov 10, 2021

By Jason Brennan on Oct 08, 2021

By Brandon Popma on Jul 22, 2021

By M R. on Jun 05, 2021

I'm a long time client (over 20 yrs) and have now been unceremoniously dumped by them. Made appt for leaky toilet repair on Weds 5/26. Told me they'd be out Fri 5/28. Plumber arrived about 15 mins earlier than expected,diagnosed the problem,went to truck for tools,etc. Came back in about 5 mins later & told me "the office wants me to go LOOK at another job". Nothing that other job was an EMERGENCY mind u,just that he had to leave. Plumber never returned that day or the next work day either. AND NO ONE IN THE OFFICE CALLED ME BACK TO SET ANOTHER APPT,SAY GEE,WE'RE SORRY,KISS MY *** OR ANYTHING! I've had 2 new furnaces put in,2 new central air units put in AND had the house re-piped with copper over all my years w/them! My checks for payment have never bounced,bills are paid in full when received,I've never been mean or ugly w/them either. So YOU decide for yourself whether you should waste your time calling them if/when you need a plumber or HVAC repair done. Thank you.

By M R. on Jun 05, 2021

I'm a long time client (over 20 yrs) and have now been unceremoniously dumped by them.
Made appt for leaky toilet repair on Weds 5/26. Told me they'd be out Fri 5/28. Plumber arrived about 15 mins earlier than expected,diagnosed the problem,went to truck for tools,etc. Came back in about 5 mins later & told me "the office wants me to go LOOK at another job". Nothing that other job was an EMERGENCY mind u,just that he had to leave. Plumber never returned that day or the next work day either. AND NO ONE IN THE OFFICE CALLED ME BACK TO SET ANOTHER APPT,SAY GEE,WE'RE SORRY,KISS MY *** OR ANYTHING!
I've had 2 new furnaces put in,2 new central air units put in AND had the house re-piped with copper over all my years w/them! My checks for payment have never bounced,bills are paid in full when received,I've never been mean or ugly w/them either.
So YOU decide for yourself whether you should waste your time calling them if/when you need a plumber or HVAC repair done.
Thank you.

By JoAnna Braker on Jun 01, 2021

Fast, friendly and reasonably priced service!

By Mark Pasko on May 26, 2021

We had a great experience working with Keith and his team from Berwyn Western Plumbing and Heating. Keith was communicative, flexible and always prompt, friendly and professional. When he visited he always wore a mask and covered his shoes when in the house. We hade a 44 year old AC and furnace replaced. With his expert analysis he was able to get us a system customized to our house and our specific needs. His pricing was fair and we ended up with a complete system that was able to do a better job than the previous one. And yet, cost us less on utilities. The workers that came to do the job were polite, quick and efficient. They also cleaned up after themselves very well. Overall, I'm satisfied with the price and quality of work and would hire them again if I needed them.

By Stefano Pellerito on May 24, 2021

By Alan Murphy on Apr 20, 2021

I needed a new furnace & A/C installed and after getting some estimates Berwyn Western was the most reasonable. The installers worked with me to get both units installed and answered my questions concerning the installation. They made sure that I was satisfied with the installations and my questions were answered before they completed the job. I really appreciated the professional job Berwyn Western did installing my Carrier units.